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Survey and Analysis: Perceptions of Tourism Businesses and Local Governments on Standardization and Certification of Tourism Businesses Policies

Survey and Analysis: Perceptions of Tourism Businesses and Local Governments on Standardization and Certification of Tourism Businesses Policies

Partner: Ministry of Tourism of the Republic of Indonesia

 

Government Regulation (PP) No. 5 of 2021 on Risk-Based Business Licensing has been revoked and replaced by PP No. 28 of 2025 on Risk-Based Business Licensing. This change marks a reform in the governance of risk-based business licensing in the tourism sector aimed at providing business certainty and simplifying licensing procedures. These changes require the harmonization and strengthening of implementing regulations to be drafted as replacements for the existing regulations, namely the Minister of Tourism and Creative Economy Regulation (Permenparekraf) No. 4 of 2021 on Business Activity Standards in the Implementation of Risk-Based Business Licensing in the Tourism Sector and Permenparekraf No. 18 of 2021 on the Implementation of Tourism Business Certification.

 

The Assistant Deputy for Business Standardization and Certification, Deputy for Industry and Investment, Ministry of Tourism (Kemenpar), in collaboration with DESMA Center as the implementing partner, conducted a perception survey of these existing policies among tourism business actors and local governments. The implementation of the perception survey was also accompanied by in-depth interviews through a series of consultations involving 29 associations and 2 representatives of tourism industry businesses in Indonesia.

 

The findings of this survey and policy analysis will serve as the basis for drafting and implementing regulations derived from PP No. 28 of 2025, which will be prepared to replace the existing regulations, namely Permenparekraf No. 4 of 2021 and Permenparekraf No. 18 of 2021.

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DESMA Center works to realize sustainable tourism through consultancy and the implementation of interventions at every level of tourism destinations, guided by a sustainability approach. We provide planning, management, development, and marketing services for tourism destinations using a strategic approach to sustainable tourism. Since its establishment in 2010, DESMA Center has continuously encouraged and engaged government, the private sector, communities, associations, and other stakeholders in facilitating tourism destination development that takes into account sustainable economic, social, cultural and environmental aspects. With sustainable tourism development as our core principle, we remain consistent and professional in delivering the best service. The key to our success is every team member's commitment to delivering quality. DESMA stands for DEStination MAnagement, because we believe that a sustainable, inclusive, integrated and quality tourism ecosystem begins with strategic, effective and applicable planning, development and management of tourism destinations in line with the principles of sustainability.

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